I ordered the wrong item. Is an exchange possible?

Of course, you're welcome to exchange one or multiple items! Just make sure to send them all together in a single return package with one return label. Keep in mind that exchanges are a one-time option, and exchanged items can't be returned. You can easily start your return request here:


Return item


What Happens to Returned Items?
Instead of discarding barely-used perfumes, we donate them to a non-profit organization. They collect our returned perfumes along with other items from retailers. These donations create a helpful inventory that various charities can utilize to further their missions, such as providing clothing for homeless shelters, uplifting perfumes for women’s shelters, and household goods for families in need.