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Return Policy – How to Return an Item Exchange & Return My fragrance doesn’t last long? Fragrance The fragrance smells different than expected? The “coriander effect.” Fragrance My parcel couldn't be delivered and is returning to you. What can I do? Shipping & Delivery Write us a message Contact us How long does shipping take? Shipping & Delivery The entered promotional code was not accepted. Why? Voucher & Promotional Codes I returned items. When can I expect a refund? Exchange & Return