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Subject *

First Name *

Last Name *

Email *

Phone *

Message *

My package was marked as delivered according to the tracking information. *

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Dear Customer,

In order to investigate your case and determine the whereabouts of your package, we kindly ask you to complete an Affidavit of Non-Receipt. This declaration is necessary for us to officially document the missing delivery and forward the case to the shipping provider.

Once we receive your declaration, we will promptly initiate a trace request with the courier. The courier service will then investigate the matter and question the delivery person to verify where and to whom the package was handed over. Additionally, the signature on the proof of delivery will be examined.

Please note that we require this affidavit to prevent misuse or fraud, as false statements may result in legal consequences. Your statement helps us process the case as quickly as possible and find a resolution.

Once we have the results of the trace request, we will inform you of the next steps.

Thank you for your cooperation and understanding.

Affidavit Regarding the Non-Receipt of a Package

Have you checked if the package was left with a neighbor or in a safe location? *

Was the name on the doorbell/mailbox correctly indicated? *

Have you experienced any delivery issues at this address recently? *

Was someone home when the package was delivered? *

Did you receive any notification from the courier (e.g., pickup slip or email)? *

Have you already inquired about the package with your local post office or the courier? *

Did you specify a drop-off location for the delivery? *

According to the tracking, who accepted the package? *

What drop-off location did you specify for the delivery? *

Your delivery address *

Please confirm your full and correct delivery address.

Tracking number *

Delivery date *

Legally binding declaration *

I/we hereby declare that the above-mentioned parcel(s) has (have) not come into my/our possession and has (have) not come into the possession of a person known to me/us.

Affidavit *

I hereby declare under oath that I, recipient of the above-mentioned package, did not receive the package, and the signature on the delivery proof does not belong to me or anyone known to me.

Date *

Name

Signature

Clear

Please note that you may have to repeat this statement in court proceedings. A false statement in court may lead to criminal consequences up to and including a custodial sentence.

Thanks for getting in touch!

We will get in touch with you soon.

Have a great day!

Thanks for getting in touch!

We will get in touch with you soon.

Have a great day!

Quelqu'un vous a envoyé un cadeau de 10€ !

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